Friday, September 17, 2010

The Speed of Trust

By Jim Bleeke

One of the best books I have read in the last year is The Speed of Trust by Stephen M.R. Covey. The book explains very persuasively that all business (and personal) relationships succeed or fail in large part based upon whether those in the relationship can truly trust each other. He further explains that trust hinges upon two key elements: (1) Honesty/Integrity – being who you say you are; and (2) Ability to do what you promise – or doing what you say you will do.

Ultimately, the best way to build trust is to deliver excellent results.
At Sweetin Bleeke Attorneys, we strive to let our clients know exactly who we are.

We know we are not the best fit for every client; and that is fine. We want clients who appreciate our no-nonsense approach to cases that involves early evaluation of the strengths and weaknesses of each legal issue. We want to be candid with the good news and bad news of each case at its earliest stages, so our clients can make informed decisions about how they want to spend their money.
We then pride ourselves on delivering RESULTS that match or exceed our early evaluations of these legal issues. We build trust with clients only by consistently demonstrating that we can do what we said we can do. We measure our own success by those standards and invite our clients to judge us in the same way.

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